PRIVACY POLICY

Effective Date: March 11, 2025
Company Name: Zote Inc
Trading as: Sophia Real Estate
Jurisdiction: United Kingdom

1. Introduction

Welcome to Sophia Real Estate, a platform operated by Zote Inc ("Company," "we," "us," or "our"). Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal data when you use Sophia Real Estate.

By using our platform, you consent to the collection, processing, and use of your data as described in this policy.

2. Data We Collect

We collect personal data to provide, improve, and secure our services. This includes:

a) Information You Provide Directly

• Account Information: Name, email, phone number, business details.
• Payment Details: Billing information for subscription processing (handled securely via third-party payment providers).
• Property Listings: Deal details submitted by wholesalers and investors.
• Communication Data: Emails, messages, and customer support inquiries.

b) Information Collected Automatically

• Usage Data: Pages visited, time spent on the platform, interactions.
• Device Information: IP address, browser type, operating system.
• Cookies & Tracking: We use cookies to improve user experience and track analytics.

c) Third-Party Data

• Lending & JV Partners: If you apply for funding or JV partnerships, we may collect additional financial and property-related data.

We do not collect or store sensitive data such as race, religion, or biometric data.

3. How We Use Your Data

We use personal data to:
✅ Provide platform services (connect wholesalers & investors).
✅ Process payments for subscriptions.
✅ Send property alerts & notifications based on user preferences.
✅ Improve our platform through analytics and feedback.
✅ Prevent fraud & ensure security of user accounts.
✅ Comply with UK legal requirements.

We do not sell your personal data to third parties.

4. How We Share Your Data

We only share your data with:
🔹 Service Providers – Payment processors (Stripe, PayPal), cloud storage, customer support tools.
🔹 JV & Lending Partners – If you opt into JV partnerships or financing, your deal information may be shared with vetted investors & lenders.
🔹 Legal Authorities – If required by UK law, we may share data for fraud prevention or legal compliance.

Your contact details will never be shared with other users without your consent.

5. Your Rights Under UK GDPR

As a user, you have the following rights:

🔹 Right to Access – Request a copy of your personal data.
🔹 Right to Correction – Update inaccurate or incomplete data.
🔹 Right to Deletion – Request account and data deletion.
🔹 Right to Restriction – Limit how we use your data.
🔹 Right to Object – Opt out of marketing emails or targeted advertising.
🔹 Right to Data Portability – Request a structured file of your data.

To exercise your rights, contact us at 📧 support@sophiathecloser.com

6. Data Storage & Security

We use secure cloud servers located within the US/EU. We implement:
🔒 End-to-End Encryption for sensitive transactions.
🔒 Firewalls & Access Controls to prevent unauthorized access.
🔒 Data Minimization – We only store data for as long as necessary.

Data retention:

• User accounts: Stored while the account is active + 12 months after cancellation.
• Financial transactions: Retained for 6 years (as required by UK tax law).

7. Cookies & Tracking Technologies

We use cookies to:
🍪 Enhance user experience (remember preferences).
📊 Track analytics (via Google Analytics, Facebook Pixel).
🎯 Deliver targeted ads (opt-out available in settings).

You can disable cookies in your browser settings.

8. Third-Party Links & External Platforms

Sophia Real Estate may contain links to external websites. We are not responsible for the privacy policies of these third-party sites. We recommend reviewing their policies before providing any data.

9. Marketing & Communications

We may send:
📩 Property alerts & deal notifications (based on your buy box).
💰 JV & lending opportunities (for subscribed users).
📢 Promotional offers & updates (optional, can unsubscribe anytime).

10. Children’s Privacy

Sophia Real Estate is not intended for users under 18. We do not knowingly collect data from minors. If we become aware of any such data, we will delete it immediately.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If changes are significant, we will notify users via:
📌 Email notification.
📌 A platform notice.

Your continued use of Sophia Real Estate after updates means you accept the new policy.

12. Contact Us

For privacy-related questions or data requests, contact us:

📧 Email: support@sophiathecloser.com
📍 Business Address: 86-90 Paul Street, EC2A 4NE, London, United Kingdom 
📞 Phone: +1 866-759-2590

By using Sophia Real Estate, you acknowledge that you have read, understood, and agreed to this Privacy Policy.

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